Frequently Asked Questions ?

Trust and integrity are at the heart of everything I do. For your peace of mind, I can provide a copy of my clean New Zealand criminal record check, dated June 2026. 

My role is to support you with compassion, kindness, and respect—never judgement. Every person has a story, and so does their home. If you'd like to share your memories or the story behind a treasured item, I'm always happy to listen. 

We can work side by side, or if you're comfortable, you can leave me to work independently. I'll keep you updated on my progress and any decisions that need your input. Working together can sometimes take a little longer, particularly when items have sentimental value, but I'll always work at a pace that feels right for you. 

I work on the guiding principles of 'Keep, Donate, Sell/Auction, and Recycle/Refuse'. However, by partnering with local charities, I ensure the responsible recycling and rehoming of possessions—reducing waste and helping those most in need.

I'm happy to help identify items that may have value and can assist with liaising with auction houses, estate sale specialists, or other suitable providers where appropriate. However, I am unable to sell items on your behalf.

Because every job is unique, rates start from $60 per hour, excluding GST, depending on what you need. I proudly offer 10% off for Gold Card holders; simply present your card details when you get in touch so I can apply the discount to your invoice.

I aim to provide a safe, respectful service for all my clients. If you identify with hoarding, or another mental health condition, I would be happy to work alongside your psychologist or nominated support person to help you achieve your goals.